Reference

How fachai68 Handles Your Personal Information

This page tells you exactly what data we collect when you open an account, fund it via Touch 'n Go eWallet, Boost or GrabPay, and use the lobby — and what we do with it.

Account data protectionTouch 'n Go eWallet & Boost transaction privacyCookie controlsData access requestsMalaysia-based account context

Explore the Lobby Read FAQ

What We Collect and Why We Collect It

fachai68 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with us, we collect the details you submit — name, contact information, and the payment method you choose to fund your account. If you deposit via Touch 'n Go eWallet, Boost or GrabPay, we record the transaction reference and amount so

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your wallet balance is credited correctly and disputes can be resolved. We do not store your full e-wallet PIN or card number; those stay with your payment provider. Beyond account registration, we collect session data — pages visited, device type, browser version — to keep the
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lobby running correctly on your phone or desktop. If you contact our support team, that conversation is logged so we can follow up accurately. We also collect location signals at the account level to confirm that access is permitted under local law, as eligibility depends on
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where local law allows. All data we hold is used for account operation, payment processing, fraud prevention and improving how the platform works. We do not sell your personal data to third parties for their own marketing. Players in Kuching and across Malaysia are covered by
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the same data handling practices described here.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data protection at fachai68 is handled through four consistent practices — secure storage, controlled access, cookie transparency and defined retention periods. Each one connects directly to how your account and wallet activity are kept safe. We built these practices around the reality that most accounts are accessed from a mobile device, and that your Touch 'n Go eWallet, Boost or GrabPay transaction history is among the most sensitive data we hold.

Account Security

Account access uses OTP verification on login. We do not share your login credentials or wallet identifiers with any third party outside the payment processing chain.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby loads on your device. You can adjust cookie preferences from your browser settings at any time.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable rules. Once that period ends, data is deleted or anonymised.

Your Rights

You can request a copy of the data we hold, ask us to correct inaccuracies, or ask us to delete your account record. Requests are handled through the support channels listed on this page.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or remove personal data we hold about your account, our support team handles these requests directly. Use any of the channels below and state clearly that your query is a data privacy request — this routes it to the right person faster. We aim to acknowledge your request and confirm the next step within a reasonable timeframe.

Common Questions About Your Privacy on fachai68

These are the questions we hear most often about data, account records and privacy rights. If your question is not covered here, reach out via live chat or email and mention it is a privacy matter.

We collect your name, contact details and the payment method you register — such as Touch 'n Go eWallet or Boost. We also log session and device data to keep your account running correctly.

No. We record the transaction reference and amount for your deposit records, but your PIN and full wallet credentials stay with your payment provider. We never see or store them.

Yes. Submit a data access request through live chat, email or the in-account help ticket system. Include your registered email so we can match the request to your record quickly.

We retain account data for the period required under applicable rules after closure. Once that period ends, the data is deleted or anonymised so it can no longer be linked to you.

We do not sell or share your personal data with third parties for their own marketing. Data is shared only where it is needed to process your payment or meet a legal requirement.

Contact us through live chat or email, state that you are making a data correction or deletion request, and provide your account email. We will confirm receipt and the next step.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appfachai68 App InfoTerms & Conditions

How fachai68 Handles Your Personal Information

How We Protect and Manage Your Account Data

Account Security

Cookie Controls

Data Retention

Your Rights

How to Reach Us About Your Data

Common Questions About Your Privacy on fachai68

01 What personal data does fachai68 collect when I open an account?

02 Does fachai68 store my Touch 'n Go eWallet or GrabPay PIN?

03 Can I request a copy of the data you hold about my account?

04 How long does fachai68 keep my account data after I close my account?

05 Does fachai68 share my data with third parties for marketing?

06 How do I ask fachai68 to correct or delete my personal information?

Privacy Policy

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