Reference

Terms Conditions That Govern Your fachai68 Account

These terms set out what you agree to when you open and use a fachai68 account — including how deposits via Touch 'n Go eWallet, Boost, and GrabPay are handled, how withdrawals are processed, and what we each expect from this relationship.

One account per personRM deposits in ringgit onlyTouch 'n Go eWallet, Boost, GrabPay acceptedAccount verification requiredLocal law eligibility applies

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HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

Your account data is held securely and used only to operate your fachai68 account — including processing deposits, verifying withdrawal requests, and maintaining your transaction history. We do not sell or share your personal data with third parties for marketing purposes. You can request a copy of the data we hold, ask us to correct inaccurate records, or request account closure at any time through the support channel.

Data Retention

We keep your account and transaction records for as long as your account is active and for a period after closure as required by our internal compliance framework. You may request details via support.

Cookie Use

Cookies on this site are used to maintain your session, remember your preferred language, and track performance. You can adjust cookie settings in your browser at any time without affecting your account balance.

Account Security

Each login triggers an OTP sent to your registered mobile number. Never share this code. If you suspect unauthorised access, contact live chat immediately so we can freeze the account while you reset credentials.

Requesting Changes

To update your registered mobile number, email address, or withdrawal wallet — such as switching from Boost to GrabPay — submit a request via live chat with your account ID and the new details.

TERMS CONTACT PATH

How to Reach Us About These Terms

Team online

Live Chat

Use the live chat window in your account dashboard to raise a terms query. An agent will respond directly — no need to navigate away from the platform.

Email Support

Send detailed terms or account questions to our support email. Include your account username and transaction reference so we can locate the relevant record quickly.

Account Help Centre

The Help Centre inside your account covers common terms questions — account limits, withdrawal verification steps, and what to do if a Touch 'n Go eWallet deposit is not credited.

What These Terms Cover and How They Apply

fachai68 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on fachai68, you confirm that you have read, understood, and accepted these terms in full. They apply to every action taken through your account — from your first Touch 'n Go eWallet deposit to each withdrawal request you submit. We reserve the

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right to update these terms at any time; the version published on this page is the one currently in effect. If a change materially affects how your account works, we will notify you before it takes effect. You are responsible for keeping your login credentials secure.
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Sharing your account details with another person is a breach of these terms and may result in account suspension. Deposits made through Boost or GrabPay are processed in Malaysian ringgit and are subject to the transaction limits set by each wallet provider. Winnings credited to your
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account remain on-account until a verified withdrawal request is submitted and approved. We do not accept liability for delays caused by your wallet provider's own processing timelines. All disputes must be raised through our support channel within 30 days of the transaction in question. Accounts found
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to be used in breach of these terms — including any attempt to exploit system errors or manipulate game outcomes — will be reviewed and may be permanently closed.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover the questions we hear most often from account holders in Malaysia — including players in Kuching who reach the account dashboard on mobile.

No. These terms permit one account per person. Duplicate accounts are flagged during verification, and any balances held across multiple accounts may be voided pending review.

Contact live chat with your TNG eWallet transaction reference and the amount sent. We will cross-check on our end and credit the deposit once the transfer is confirmed on both sides.

The same account terms apply regardless of which wallet you use. Processing timelines may differ slightly between Boost and GrabPay, but the rules around deposits, withdrawals and account use remain unchanged.

We update the version on this page and notify you via your registered contact before any material change takes effect. Continuing to use your account after the notice date means you accept the updated terms.

Yes. Send a data request through our support email with your account username. We aim to respond within a reasonable timeframe as set by our internal data handling policy.

Verification confirms your identity before withdrawals are processed. You will be asked to submit a government-issued ID and, where required, proof that the wallet used for deposits is registered in your name.

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